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Reviews

Our customers are seriously the greatest customers in the world. We can say that with all sincerity because we know many of them personally, because they're loyal, and because they keep in touch. Below are a few testimonials from some of our satisfied customers.

Please visit the Contact Us page and enter your comments to let us know how we're doing.

 

We wish to offer many thanks to the team at John Cipollone, especially Matthias, for the excellent and professional installation of our new gas-fired steam boiler. It was wonderful to work with a family business that cares for the customer. After 22 years, our oil-fired boiler required replacement. Matthias led us through the available options, including conversion to gas, selecting the right size and model boiler for our house — a Peerless boiler. The office was very helpful with financing. The winter season was upon us and the team completed the work in a timely and efficient manner. Our house is toasty warm. We could not be more pleased with the work.

Dianne J. from Narberth

Just wanted to relay our thanks for your prompt service on our heating system this AM, as my wife and I were increasingly frustrated with our prior vendor. Glad to have your firm on board! Assured heating is a necessity in the winter - unfortunately our prior vendor didn't seem to share these sentiments ... looking forward to a great new relationship with your firm!

John C. from Ardmore, customer since 2012

We made a switch in service to Cipollone last year. Because of their thorough knowledge and understanding of our specific needs, their recommendation and installation of a Carrier Infinity furnace resulted in an amazing 40% and 45% reduction, respectively, in my gas and electric consumption.

Philip B. from Gladwyne, customer since 2006

Thank you so much for your service these last few years. Your company has been great! We've really appreciated working with you and your team. They have always been courteous and professional and honestly downright nice.

Joe M. from Ardmore, customer since 2011

We have been a satisfied customer of John Cipollone Co. for many years. This past April, we decided to replace our 19 year old Carrier air conditioning system with a new one. Considering the summer we had, that was a good decision! Mike Cipollone carefully explained the benefits to us of going with the higher level Carrier Infinity system. While we were somewhat reluctant at what we thought was an additional cost, I can tell you we're delighted with the system. It is the quietest system I have every seen and the Infinity control provides an amazing amount of flexibility. To add to our enjoyment, we have found that our electric usage has declined significantly from prior summers. We would recommend this system and the John Cipollone Company to anyone interested in a new, high quality, air conditioning system. Carrier has achieved a brand leadership in their field and this product is an excellent example of why.

Tom C., from Haverford, customer since 2003

I want to compliment you on your staff. Two of your men, Bob and Mike, were here to fix a furnace problem for me on 12/30. They were here promptly, were very pleasant and efficient, fixed the problem, and did maintenance on the furnace while they were here. My compliments to you for good service. Thanks to them and to you. So often businesses only hear negative feedback, I think it is important to pass on positive comments as well.

Judy S. from Ardmore, customer since 1999

John Cipollone really saved a disaster created by another contractor in our house. They understood our problems and were able to fix the issues in a timely professional manner. It's nice to work with someone who knows what the heck they are doing!

Jason R. from Merion, customer since 2013

Job Well Done ... I just wanted to take the opportunity to offer my sincere appreciation for the excellent work of the sales office and installation team: Larry, Matthias and Taurino. We recently had a new Buderus gas hot water heating system and Mega-Stor water heater system installed in my home. The team was very professional, very courteous and extremely clean. My wife and I take a lot of pride in our home and how it presents. The team really understood this and treated our property with the same respect and care. In addition the team was able to solve some complex installation issues to make the whole job a tremendous success. Also, Mike and the office team were very helpful in setting up the work schedule and getting all the paperwork together. Mike made it a point to stop by during the installation to make sure we were satisfied with everything. Thanks again for a great job.

Mike G. from Havertown, customer since 2004

Just another note to say "thanks" for the good work.

Albert H. from Wayne, customer since 2014

The team did a great job! They were professional, courteous and friendly. Thank you for a job well done!

C.C. from Ardmore, customer since 1972

John and Mike,

We contracted with you in June (2014) to install central air in our 85 year old home in Havertown.

We based our decision to go with Cipollone on two factors: First, we trusted you: You have been providing us with heating oil and boiler maintenance for over 30 years. And second: Your bid was right in line with the others we received.

The installation is now complete, and I am happy to tell you we made the right contractor choice. Your entire crew, especially Matthias, Torino and Nick, worked hard, knew what they were doing (the temperature in our house is consistent in every room), and were very conscientious. They did everything they could to make a four day installation as hassle-free for us as possible. Matthias even played with our dog.

Thanks again for a great job well done. I'm certain we'll be just as pleased with the new gas heater you'll be installing soon.

A customer since 1982 in Havertown

I have always been satisfied with your service, but the one yesterday for my heating system was extraordinary, careful and competent. Thank you.

R.B. from Ardmore, customer since 1996

The Mitsubishi unit works great. It really does crank out some heat! Thanks for all your efforts, and the crew, your son included, were great to have around the house for a day.

Ron S. from Narberth, customer since 2003

First of all, I'd like to thank you personally for the great job you and your team did at my house. It is refreshing to work with professionals who care. Not always the case!!! Thanks again.

Vincent M. from Wynnewood, customer since 2014

Jimmy just came and got the oil truck down the driveway. You are an old-time company with great service! Many thanks!

Joanne S. from Wynnewood, customer since 1982

Thank you for your service and giving me a warm house!

Maryanne H. from Bryn Mawr, customer since 2007

It is a pleasure to compliment John Cipollone, Inc. on the exceptionally professional planning, developing and execution of work recently performed at my home which involved redesign as well as installation of two Carrier Infinity Systems and a System 2000 Energy Converter with a Beckett high efficiency oil burner. The challenge which existed required special planning and design in order to address an addition to the home which was a part of a 1976 expansion, as well as overcoming an original structure problem, a room over a double garage, which ever since our purchase of the home in 1977, has been in need of proper heating. All of the work was completed on a very timely basis and in a time frame most suitable to our family. Upon completion of all work, our home was left in pristine condition.

Jim H. from Devon, customer since 1977

I had never used John Cipollone before, but a reliable friend recommended the company to me ... They were very clean! They didn't leave a mess in my home. In fact, I found everything to be in amazing condition when they left. They were also very particular. Everything was done meticulously and right and every detail was taken into consideration. I was impressed by how precise they were — they measured my entire house. I was floored by how nice they were, too. Mike came over the house and sat down with me. He thoroughly explained everything about the installation job that was just completed on my home and, even though additional work was done, they honored the original price given ... Not only was the service exceptional, the company is so personable. And they're a huge part of the community; John Cipollone actually coached my son's crew team!

Michelle B. from Wynnewood

We contracted with you in June (2014) to install central air in our 85 year old home in Havertown. We based our decision to go with Cipollone on two factors: First, we trusted you: You have been providing us with heating oil and boiler maintenance for over 30 years. And second: Your bid was right in line with the others we received. The installation is now complete, and I am happy to tell you we made the right contractor choice. Your entire crew, especially Matthias, Torino and Nick, worked hard, knew what they were doing (the temperature in our house is consistent in every room), and were very conscientious. They did everything they could to make a four day installation as hassle-free for us as possible. Matthias even played with our dog. Thanks again for a great job well done. I'm certain we'll be just as pleased with the new gas heater you'll be installing soon.

Don K. from Havertown, customer since 1982

Hi Mike, Just sent in a payment for our awesome new heater. It uses waaaaaaaaay less oil (bad for you, good for us) and keeps the temperature constant. I love it!

Kate from Ardmore, customer since 2011